Privacy & Confidentiality

Your privacy is important, and you can trust that your sessions, as well as any of your personal information will be held in the strictest of confidence. All information disclosed in private therapy sessions is legally and ethically bound under professional guidelines of privacy and confidentiality (except for any instances of threat of harm to self or another). Note that any data or correspondence transmitted over the website is also secured and protected. 

Rates and Fees

Rates will vary based on need and service required (online, office, or on-call for instance). Work is individualized for each client, couple, family, or group whether counselling, intensives, or retreats. Note that reduced rates are available for packages of sessions as well as for those who are in need of a sliding scale. Every effort will be made to make services available and accessible to any who inquire. 

Accepted Payment Methods

Cash, PayPal, cheque, bank transfer, and all major credit cards.

Insurance & Benefits 

Coverage varies greatly, but services may be eligible for reimbursement either in part or in full by your insurance company. Please contact your health insurance plan to learn more about which service providers are covered. Below are some questions that are helpful to ask:

• Do my insurance benefits include mental health services?
• Does this include Registered Professional Counsellors?
• What is the coverage amount per therapy session?
• Is there a limit to the number of sessions per year my plan covers?
• What is my deductible?
• Do I need to get approval from my primary care physician?

Cancellations

It is requested that you give at least 24 hours notice if you can’t make your appointment. Otherwise, billing may be processed for the full cost of the session. Of course, extenuating circumstances will always be given consideration.

Ready to get started? Schedule an appointment today.

Frequently Asked Questions

What does professional therapy provide?

Professional counseling gives you an opportunity to share, but also to gain new understanding and perspective. Life can be hard at times, and difficult circumstances are sometimes beyond our control, but it doesn’t have to be overwhelming. Therapy helps you set achievable goals, and begin to make lasting changes to help you reach them. Through getting to the root of the issues and learning techniques for changing your unhealthy behaviors, you’re equipped to both regain control and practice healthy patterns for long-lasting improvement.

What happens in a therapy session?

Since the needs and goals of every client are different, therapy sessions vary in format and approach. Sometimes clients come with an agenda or specific things they’d like to talk about. Other times, people have a success story, an emotion that’s bothering them, or just a vague feeling or thought they can’t shake. Sessions progress based on the needs of the client at the time, but active participation and collaboration is important. In addition to in-session discussion and activities, we might encourage an outside activity or assignment that we discuss later (like reading a book, or keeping a journal). Ultimately, the goal is to identify the areas where change or help is needed, set realistic objectives, and to equip you with resources and strategies for both near-term and long-term success.

Do I have to share things I don’t want to?

Certain topics or stories can be difficult to share, and that’s normal and OK. You don’t have to share anything you don’t want to, or that makes you uncomfortable. It’s important to build a trusting relationship between therapist and client, but our sessions always progress at a pace that you feel ready for.

How long does it take?

Because therapy is tailored to a specific person, and the goals and challenges that person is facing, there’s no pre-defined period of time for on-going therapy sessions. Sometimes incredible progress is made in mere minutes, but it’s not uncommon for therapy to span several sessions over a period of weeks or months. Individual sessions are generally about 40-50 minutes in length.

How do I know if I really need therapy?

It’s a little different for everyone. Some signs that you might need some help from a professional are when the way you feel begins to negatively impact your sleep, your job, appetite, relationships with friends and loved ones, or your decision-making abilities. If you find that you feel “blue” a lot, or that things just aren’t getting better or even that things seem hopeless – these are also pretty strong indicators that it’s time to seek out a trained professional to help.

Why shouldn’t I try to just work through this on my own?

It’s easy to put off seeking out help for something that’s negatively impacting the way we feel. In fact, the decision to get help can actually be extremely difficult for many people. Often times we dismiss feelings of anxiety, emotional pain, relationship stress, or depression as “just life” – even to the point of encountering real difficulty in normal day-to-day functioning. Deciding to take responsibility for your mental wellbeing and is an empowering first step. It takes courage, but it puts you back in control of your feelings and wellbeing. Even this small action step of reaching out can have a surprisingly positive effect on your outlook!